Question 1

What do you sell?

Accepted Answer

I sell trading card game collectibles including Pokémon, Magic: The Gathering, Lorcana, One Piece TCG, sealed products, single cards, and live pack rips during TikTok and Twitch streams.

Question 2

How long does order processing take?

Accepted Answer

Orders are processed within 1–3 business days.
 Live break orders are shipped within 1–3 business days after the stream in which they were opened.

Question 3

Do you accept refunds or returns?

Accepted Answer

No.
All sales are final, including sealed products, singles, and live-rip purchases.
 Because these items are collectibles with fluctuating market value, returns and exchanges are not accepted.

Question 4

Are your shipments tracked and insured?

Accepted Answer

Yes.
 Every order ships with tracking and insurance included. If your order arrives damaged, contact me within 48 hours so I can assist with the carrier claim.

Question 5

What happens if my order arrives damaged?

Accepted Answer

Email trashrakinrob@gmail.com with photos of the package and item(s) within 48 hours.
 I will file an insurance claim with the carrier on your behalf.

Question 6

How do live pack rips work?

Accepted Answer

During TikTok or Twitch streams, you can purchase packs that I open on-stream.
 Whatever cards are pulled are shipped directly to you.
 Once a pack is opened, the sale is final.

Question 7

Can I cancel an order?

Accepted Answer

Orders cannot be canceled once placed, and live-rip orders cannot be canceled once the pack has been opened on-stream.

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